Public Concessions

Many governments entrust the construction, management and maintenance of large projects to Public Private Partnerships (PPPs).

It is therefore essential for governments to count on management solutions that allow constant compliance monitoring. To this end, MANSIS includes modules which are totally adapted to each of the services provided by the concession holder.

MANSIS is the management tool that allows public authorities to ensure compliance with the tender terms and conditions concerning each of the services provided by concession holders.

Since each concession can vary both in scope and payment procedures, we ensure through exhaustive consulting tasks that MANSIS adjusts to the tender terms of each project, aiming at a rigorous monitoring of the concession holders’ performance.

Some of the services provided by a concession holder that MANSIS is currently controlling are:

• User Support Centre (Call Centre)
• Asset management
• Availability indicators management (response times, resolution times, availability %…)
• Payment control and deduction control
• Logistics management
• Maintenance management
• Management of any type of support services: laundry, security, cleaning, waste management …
• Integration with robotics
• …